Return and Refund

Refund & Return Policy

1.Overview

(Charges will appear on your statement as “primepointfinance.com”)

At Prime Point Finance, we are dedicated to providing excellent financial solutions. However, if you are not fully satisfied with your purchase, our Refund & Return Policy outlines the terms for eligibility.

  • Invoice Notification – An invoice will be emailed to you upon successful payment of your one-time transaction.

  • One-Time Payment – This transaction is a one-time payment. If you have any inquiries, please reach out to us.

2.Refund Eligibility

    • Refunds are only available if the service was not provided as promised.

    • Refund requests must be submitted within 7 days from the date of purchase.

3.No Refund for Used Services

    • If a service has been fully or partially used, a refund will not be issued.

    • All fees are non-refundable once the service has been accessed or delivered.

4.How to Request a Refund

To request a refund, please email [email protected] with:

    • Invoice number

    • Reason for your refund request

5.Refund Processing

    • Approved refunds will be processed within 5-7 business days.

    • Refunds will be credited to the original payment method used during the transaction.

6.Changes to Refund Policy

We reserve the right to update or modify this refund policy at any time. Customers will be notified of any changes.